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Frequently Asked Questions

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For Patients

Simply search by name, discipline or type of healthcare provider. You can search for any provider that is healthcare related e.g. general practitioner, pharmacy, dentist, physiotherapist, etc.

Simply click the tile “telemedicine” or search “telemedicine” to view a list of practitioners offering online/virtual/telemedicine consults.

Search for a healthcare provider and select their profile, scroll down to view their digital appointment calender or click the button “Make an Appointment”. Follow the prompts to finalize the appointment. If your chosen healthcare provider has not yet integrated their digital booking system, you will have to contact their practice via email/phone to make a booking.

Our healthcare providers charge according to their individual rates to ensure they provide you with the best quality healthcare service.

Each Healthcare provider listed on Health Near Me is verified with Health Professionals Counsel of South Africa (HPCSA).

You may cancel or reschedule your appointment by contacting your Healthcare provider directly. The healthcare provider’s contact details are available on their Health Near Me profile which you can search for from the Health Near Me home page search bar. You can also easily view “saved” healthcare providers in your user profile dashboard if you have signed up on Health Near Me.

Leaving a review on Health Near Me is easy. Search for your Healthcare provider and select the “submit review” button which is located in your healthcare providers profile page.

“Saved ” healthcare providers can be viewed in your Health Near Me dashboard. Your dashboard is created once you sign up with Health Near Me.

Health Near Me is an online healthcare directory and booking platform designed for South Africa, offering a platform where individuals can find and make appointments with healthcare providers across the country. This service facilitates the process of locating healthcare professionals by providing an easy-to-use interface where users can explore a wide range of healthcare services. Key features include online bookings that display available appointment slots, making it more convenient for users to schedule in-person or virtual consults with doctors, specialists, and other healthcare providers. The goal of Health Near Me is to streamline the process of accessing healthcare services, enhancing the user experience by simplifying the search and booking process, and ensuring that healthcare is more accessible to everyone in South Africa.

Your healthcare provider may not be listed on Health Near Me due to various reasons such as they haven’t signed up with our platform yet or their details are in the process of being updated. We’re continuously working to expand our network. If you’d like your provider to be included, you can suggest them to us or encourage them to join our platform for wider visibility and easy appointment bookings.

Health Near Me is available nationwide and will soon be expanding outside of South Africa.

No, All Healthcare listings are individualy managed by the profile owner/healthcare provider. Helath Near Me does not employ any listed healthcare providers.

You can find network healthcare providers by typing your medical aid name in the search bar and clicking search. If you want a specific healthcare provider you can enter the type of healthcare provider followed by your medical aid name e.g. “general practitioner discovery” or “GP discovery”.

Your Health is Our Concern

Whether you’re seeking healthcare or providing it, Health Near Me invites you to join our growing community. Together, we can make healthcare more accessible, efficient, and effective for all South Africans.

For Healthcare Providers

Click the top right Sign-in/Sign-up box. Once you are registered, you will be able to create your healthcare listings/profile pages.

Having a Health Near Me profile offers numerous benefits for doctors, including:

• Increased Visibility: Your shareable profile will be accessible to a wide audience of potential patients looking for healthcare services online, enhancing your online presence and attracting new patients.

• Easy Appointment Management: Our platform provides an efficient booking system, showing your available slots and allowing patients to book appointments directly, reducing administrative tasks and no-shows.

• Patient Trust and Engagement: A detailed profile can include your qualifications, specialties, patient reviews, announcements, images, video links and more, building trust and encouraging more patients to choose your services.

• Accessibility: Patients can find and book appointments with you 24/7, improving access to your services and filling up your schedule more efficiently. Elevate your practice by offering patients access to in-person as well as telemedicine consults to further expand your expertise nationwide.

• Professional Network: Join a community of healthcare professionals, fostering professional connections and referrals.

• Health Near Me aims to streamline healthcare access and management, making it easier for doctors to reach and serve their patients effectively.

No it is completely free to list your verified practice/profile. You can add on extra features by choosing paid packages.

Yes, our team can assist with integration of your existing systems to your profile.

Health Near me is free to use. There is a once-off setup fee for the online booking system of R500.There are paid monthly packages that offer extra features if required. There are no extra or hidden costs.

No fee is charged should a patient book using Health Near Me. There are no extra or hidden costs.

Have Any Further Questions?

Send Us a Message!

Feel free to reach out to us with any further questions, concerns, or to schedule an appointment or call!